Having tried various reservation and online booking systems over the years, we have found that the iBex product is by far the best. It is very easy to use for both us and our guests and even though we are a small B&B we have found that having our own online booking facility on our website has encouraged more guests to book and has been very cost effective.
Anne Carn & Gordon Glover, The Hunters Moon Guest House, Stratford-upon-Avon. (5 bedrooms)
We have just completed the 30 day trial, and have been hugely impressed with both the system, and the service received. Before entering the hospitality industry, Martin worked for several years in the IT sector, and therefore is rather hard to impress when evaluating systems. Suffice to say that iBex does pretty much everything we need and more, and the forthcoming 'virtual room' enhancement should be the icing on the cake.
We researched literally dozens of alternatives before settling on iBex, and we have no doubt that we've made the right decision.
Martin and Mosaic, Lattice Lodge Guest House, Ipswich. (11 bedrooms)
Since switching our online reservation system to iBex, we have made significant savings month on month as we were on a commission pricing model before. The integration with booking.com has also reduced our workload as reservations download straight into our front desk software, and our availability on booking.com is automatically updated if we take a reservation over the phone.
JoHannah Pollock, The Albany, St Andrews. (22 bedrooms)
Ibex is not only paying off its fee from the day one; it gives us the opportunity to make best of our time and effort by automating the daily routines. It saddens me to let on to my competitors that this product is a very powerful tool for every hotelier to stand up from the desk and spend more time in creating a better market.
Bora Bicakci, Hotel Pasha, London. (27 bedrooms)
We'd never had online booking until iBex but it's proven to be very easy to use for ourselves and our guests. It consistently delivers significant volumes of new business from the web without any great effort on our part.
Kim Chalkley. Stratton House Hotel, Biggleswade. (33 bedrooms) Online booking saves us time, and increases the accuracy of guest booking data. Real time availability gives our website users the assurance that their room is booked - and there is simply no comparison with our previous enquiry forms in terms of the real business it delivers. My only regret is that we didn't implement the service sooner. |
|
